Job Description

ICT Support Engineer

We can have all the smart Engineers we could want, but without a great ICT Support Engineer to keep all computers and systems running and updated, we cannot Design all our innovative solutions. Therefore, we are looking for the best person on the job. Someone who is enthusiastic, hands-on, and forward-thinking. Someone who sees solutions and who, together with our ICT colleagues, makes sure that everything ICT-related is arranged as optimally as possible. So, are you ready to support all our Engineers and Designers on daily ICT matters? And do you have innovative ideas on how to solve ICT problems in the future? Then please join us.

TWD – A Fun Challenge to Be Part of

At TWD we love to create construction methods and design installation tools. Every day we contribute to the energy transition and key infrastructure projects worldwide. We offer creative, simple, and efficient solutions to our clients, mainly in the offshore wind and heavy civils industry.

Thanks to our main pillars – fun, development, and happy clients – we grow at a rapid pace with over 200 talented people in three locations: Rotterdam, London, and Athens. To further strengthen our team in Rotterdam and realize our mission to contribute to a better world by making construction easier, we are looking for an ICT Support Engineer!

What You Will Do

As an ICT Support Engineer, you join our ICT team. You are responsible for the support of all ICT matters within TWD. Find below a glimpse of your responsibilities.

  • Answer daily ICT related questions from all employees within TWD
  • Maintenance and support of our computer systems (OS and Windows 10) and software packages
  • Control of the physical/virtual server systems (Windows and Active Directory)
  • Manage the Microsoft Admin portal and support the Office 365 software (Outlook, Word, Excel, PowerPoint)
  • Solve issues regarding telephony (VoIP and mobile phones)
  • Solve issues regarding printers and beamers
  • Investigate the ‘must haves’ in terms of new technology for our company
  • Coming up with ideas that make our company run smarter, better, and faster

Of course, your job is not set in stone. You are encouraged to define for yourself which tasks are required to meet these responsibilities. The same holds for your development. We highly value your (career) development and encourage you to take the lead. You will develop yourself on the job, but you can also follow relevant workshops and/or training to acquire the knowledge and skills you are interested in or need in your job.

Who You Are

We are looking for a smart and eager person with practical skills in line with the following profile:

  • You have an HBO or MBO 4 education level; recently graduated or with a few years of ICT work experience.
  • You have knowledge of computer systems, physical/virtual servers, basic coding, and the Office 365 admin portal.
  • You have knowledge of Command Prompt (CMD), PowerShell, and VoIP telephony (pre)
  • You are a team player ready to take initiative and make a difference in the company
  • You can work efficiently and independently and get the job done
  • You are enthusiastic, driven, and eager to work in an entrepreneurial environment
  • You have a strong sense of responsibility
  • You have good English and Dutch communication skills (a prerequisite due to the international nature of our work floor)
  • You are available for 32-40 hours a week

Apply

Do you have what it takes to become our new colleague? We are happy to meet you! Please send your CV and motivation letter to hr@twd.nl or contact HR via +31 (0)10 294 03 74 for further information.

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Career Development

People are the backbone of TWD. We care about your development and encourage you to take the lead. We provide unique opportunities where you can develop on-the-job as well as through workshops and training. Read more to get a glimpse of your future career path!

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