ICT Support Officer

Are you passionate about ICT and eager to work in a support role within a fast-growing, international company? Do you consider yourself proactive, sociable, and service-oriented? Are you a hands-on self-starter who pays attention to details and feels comfortable interacting with both daily business operations and external providers? If the answers are yes, then we are looking for you!

Foundations of Your Job

As an ICT Support Officer at TWD, you will be part of a young, enthusiastic team of two ICT Support colleagues and an ICT Manager. Together with your team, you are responsible for the day-to-day ICT support throughout TWD by being the first point of contact for employees and supervisors regarding all ICT issues. In addition, you proactively contribute with practical ICT solutions that allow our business to flourish. 

A glimpse of your responsibilities:

• Managing workplaces for new and current employees
• Maintaining and supporting our systems (i.e. Windows) and software packages
• Controlling our cloud virtual server systems (Windows, Entra ID, and Azure)
• Managing the Microsoft Office 365 software (Outlook, Word, Excel, PowerPoint) and the Microsoft Admin portal (Entra ID, Intune, Teams, SharePoint)
• Solving issues regarding telephony (VoIP, mobile phones), conference rooms, and printers
• Investigating the ‘must haves’ in terms of new technology and security
• Coming up with new ICT solutions to make TWD run smarter, better, and faster

What Makes You Great

As an ICT Support Officer, you are enthusiastic and good at managing your own work. You thrive in a fast-paced, entrepreneurial environment where being proactive and taking on a various responsibilities is important. You are smart and eager to tackle challenges with a practical approach. You are a great fit for a dynamic team that’s focused on continuous improvement.

You are the perfect match for this position if you also have the following skills and experience:

• You have a relevant MBO-4 or HBO degree
• You are looking for a first or second step in your ICT career
• You are looking to start your career or max 2 years of Experience in IT.
• You have experience working with virtual servers
• You have experience with Office 365 Admin portals, basic coding, Microsoft Intune, Command Prompt, Windows, and Office 365 PowerShell
• You are available for 32-40 hours per week

TWD – A Fun Challenge to Be A Part of

At TWD we love to create construction methods and design installation equipment. We achieve creative, simple, and efficient solutions through dedicated teamwork. Thanks to our core values – Fun, Development, and Happy Clients – we grow at a rapid pace with over 300 talented people in five locations: Rotterdam, London, Athens, Taipei, and Perth.

Every day we contribute to the energy transition and key infrastructure projects worldwide. We do this by offering innovative design solutions to our clients, mainly in the offshore wind and heavy civils industry.

Why You Will Love Working at TWD

TWD offers a collaborative and supportive working environment that will stimulate you to take the lead in your professional and personal development. Our people describe TWD’s culture as open, no-nonsense, diverse, and informal – valuing your ideas and contributions.

Working at TWD includes:

• 8% holiday allowance per year
• Collective pension
• Monthly travel allowance
• 25 holidays per year and compensation of overtime
• A healthy and sustainable free lunch buffet, prepared daily in our own Lunchroom
• An exciting company trip each year where TWD offices come together
• Friday afternoon drinks and special TWD events such as sports events, pub quizzes, ladies’ night, and various social gatherings

Join Our Team!

Do you have what it takes to join our team? We are happy to meet you! Submit your CV and motivation letter through the apply button. We will get in touch with you within one working week.

At TWD, we celebrate diversity and inclusivity, welcoming individuals from all backgrounds. We continuously work on enhancing our recruitment process, ensuring fairness and inclusiveness at every step.